Honey AI Agents
Deep dive into configuring and training Honey, your tireless AI sales assistant. Learn how to give her a personality and a deep knowledge of your business.
The Power of Honey
Honey is not just a chatbot; she's a conversational operative. Built on advanced LLM technology, Honey is optimized to understand business context, navigate complex catalogs, and maintain a consistent brand voice.
Training Honey
You can train Honey using your existing business data. The more high-quality information you provide, the better she performs.
Document Upload
Upload PDFs of your service policies, shipping terms, and company history.
Q&A Training
Provide a list of frequently asked questions and their definitive answers.
Handling Deviations
When Honey encounters a query she can't answer definitively, she's programmed to route the conversation to a human agent. You can configure "Trust Thresholds" to determine how confident Honey needs to be before answering.
Configuring Personality
Select from several pre-defined personalities or create a custom one. Whether you want Honey to be professional and formal or friendly and casual, you can adjust her tone with a simple slider.