Operations
Shared Inbox Management
Collaborate effectively as a team. Manage thousands of conversations without missing a single lead through our centralized command center.
Updated 2 days ago
One Inbox, Unified Team
The shared inbox is the heart of your operations. Every message from WhatsApp flows into a single view where your team can assign, tag, and resolve conversations.
Team Collaboration
Lead Assignment
Automatically route leads to specific sales reps based on region, product interest, or current workload.
Internal Notes
Leave private comments on threads that are only visible to your team. Perfect for background context or handovers.
Response Efficiency
Use "Quick Replies" for common queries and "Templates" for outbound notifications. Our inbox tracks Response Time (RT) and Resolution Rate (RR) to keep your team sharp.